AI Social Media - Platforms¶

Connect and manage your social media accounts across multiple platforms for seamless content publishing.

Overview¶

The Platforms section allows you to connect and manage multiple social media accounts from a centralized dashboard. Connect Facebook, Instagram, X (Twitter), LinkedIn, and TikTok accounts to publish content across all your channels.

Multi-Account Support

You can connect and manage multiple accounts from each platform simultaneously.

Account Overview¶

Summary Statistics:

Metric	Count
Total Accounts	15
Active Accounts	15
Inactive Accounts	0

Supported Platforms¶

Facebook

Connect Facebook Pages and Profiles

Add New Account
Instagram

Connect Instagram Business Accounts

Add New Account
X (Twitter)

Connect X/Twitter Profiles

Add New Account
LinkedIn

Connect LinkedIn Pages and Profiles

Add New Account
TikTok

Connect TikTok Business Accounts

Add New Account

Connected Accounts¶

Account Management¶

Account List Display:

The Accounts section shows all connected social media profiles with:

Name - Account owner or page name
Status - Active/Inactive indicator
Creation Date - When account was connected
Platform - Social media network icon
Actions - Refresh or remove account

Example Accounts:

Name	Status	Creation Date	Platform	Actions
Mason Carter	Active	Aug 25 2025, 09:16	Facebook	🔄 ✕
Isabella Morgan	Active	Aug 25 2025, 09:16	Instagram	🔄 ✕
...and more	Active	Various	Multiple	🔄 ✕

Adding New Accounts¶

Connection Process¶

Step 1: Select Platform

Navigate to Platforms page
Choose platform to connect:
Facebook
Instagram
X (Twitter)
LinkedIn
TikTok

Step 2: Authenticate

Click "Add New Account" button for your chosen platform

Step 3: Grant Permissions

Authorize iQuivity AI to: - Publish posts on your behalf - Read basic profile information - Access page/account analytics - Schedule content

Step 4: Verify Connection

Account appears in list with "Active" status
Platform icon displayed
Account name shown
Creation timestamp recorded

Platform-Specific Setup¶

Facebook Connection¶

Requirements: - Facebook Page (for businesses) - Admin access to the page - Facebook Business account

Permissions Needed: - pages_manage_posts - Publish to page - pages_read_engagement - Read insights - pages_show_list - List available pages

Setup Steps: 1. Click "Add New Account" under Facebook 2. Log into Facebook 3. Select page(s) to connect 4. Grant requested permissions 5. Confirm connection

Instagram Connection¶

Requirements: - Instagram Business or Creator account - Connected to Facebook Page - Admin access

Permissions Needed: - instagram_basic - Basic profile access - instagram_content_publish - Publish posts - instagram_manage_insights - View analytics

Setup Steps: 1. Click "Add New Account" under Instagram 2. Connect via Facebook (Instagram requires Facebook) 3. Select Instagram account 4. Grant permissions 5. Verify connection

X (Twitter) Connection¶

Requirements: - X/Twitter account - Verified email address - API access (handled by platform)

Permissions Needed: - Read and write access - Direct message access (optional)

Setup Steps: 1. Click "Add New Account" under X 2. Authorize iQuivity AI app 3. Grant permissions 4. Confirm account connection

LinkedIn Connection¶

Requirements: - LinkedIn account or Company Page - Admin rights (for company pages)

Permissions Needed: - w_member_social - Share content - r_basicprofile - Read profile data - r_organization_social - Company page access (if applicable)

Setup Steps: 1. Click "Add New Account" under LinkedIn 2. Sign in to LinkedIn 3. Grant permissions 4. Select profile or page 5. Confirm connection

TikTok Connection¶

Requirements: - TikTok Business account - Verified account - Content creator or business profile

Permissions Needed: - Video upload permissions - Profile information access - Analytics access

Setup Steps: 1. Click "Add New Account" under TikTok 2. Log into TikTok 3. Authorize application 4. Grant necessary permissions 5. Verify connection

Managing Connected Accounts¶

Account Actions¶

Refresh Connection (🔄)

Renew authentication for an account: - Click refresh icon next to account - Re-authenticate if needed - Updates token and permissions - Resolves connection issues

Remove Account (✕)

Disconnect a social media account: 1. Click remove (✕) icon 2. Confirm deletion 3. Account removed from list 4. Access revoked on platform side

Removing Accounts

Removing an account will prevent scheduled posts from being published to that platform. Ensure no critical content is scheduled before removing.

Account Status¶

Status Indicators¶

Active - ✅ Green indicator - Account connected and working - Posts can be published - Analytics available

Inactive - ⚠️ Yellow/Orange indicator - Connection expired or broken - Requires re-authentication - Posts cannot be published

Failed - ❌ Red indicator - Authentication failed - Platform API issues - Immediate action required

Troubleshooting Status Issues¶

Connection Expired:

Problem: Account showing as inactive
Solution: Click refresh (🔄) icon to renew authentication

Permission Denied:

Problem: Unable to publish posts
Solution: Remove and re-add account with full permissions

Platform API Error:

Problem: Connection fails repeatedly
Solution: Check platform status page, contact support if persists

Search and Filter¶

Finding Accounts¶

Search Functionality: - Search bar available at top of accounts list - Search by account name - Search by platform - Search by creation date - Real-time filtering

Filter Options: - By platform (Facebook, Instagram, X, LinkedIn, TikTok) - By status (Active, Inactive) - By date range - By account owner

Account Limits¶

Platform Limitations¶

Different plans may have account limits:

Free Plan: - Connect up to 3 accounts total - 1 account per platform

Starter Plan: - Connect up to 10 accounts - Multiple accounts per platform

Professional Plan: - Connect up to 25 accounts - Unlimited per platform

Enterprise Plan: - Unlimited accounts - White-label options - Custom integrations

Best Practices¶

Account Management Tips¶

Security: - ✅ Regularly refresh connections - ✅ Review connected apps periodically - ✅ Use strong passwords - ✅ Enable two-factor authentication - ✅ Monitor for unauthorized access

Organization: - 📝 Use clear account names - 🏷️ Label personal vs. business accounts - 📊 Track which accounts are most used - 🔄 Remove unused accounts

Performance: - ⚡ Keep accounts active and refreshed - 📈 Monitor account analytics - 🎯 Focus on best-performing platforms - 🔧 Address issues promptly

Troubleshooting¶

Common Issues¶

"Unable to Connect Account" - Cause: Platform authentication failed - Solution: Ensure correct login credentials, check platform status, verify permissions

"Account Disconnected Automatically" - Cause: Token expired or permissions changed - Solution: Click refresh to re-authenticate

"Posts Not Publishing to Platform" - Cause: Account inactive or permission issue - Solution: Check account status, refresh connection, verify publishing permissions

"Multiple Accounts Not Showing" - Cause: Platform limitations or configuration issue - Solution: Ensure each account authenticated separately, check plan limits

Next Steps¶

Schedule Posts

Plan content with the calendar

Calendar
Create Content

Generate social media posts

Posts
Campaigns

Organize marketing campaigns

Campaigns

Previous: ← Dashboard | Next: Calendar →

Last Updated: December 2025